SHIPPING POLICY

All orders for our products are processed and shipped out in 3-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email. 

SHIPPING METHOD

The dispatch of the purchase is carried from Russia within 3-7 business days from the date of receipt of payment. Shipping subjects is done through postal service “Russian post”.
The delivery time depends on the geographical location of the purchaser’s country, the work of customs services, is from 15 to 60 working days.

Approximate delivery time:

  • North America: 3-6 weeks
  • Europe: 3-5 weeks
  • Australia, New Zealand and Oceania: 4-8 weeks

I will do my best to meet these shipping estimates, but I cannot guarantee them. 

In order to shorten the delivery time of the goods to the buyer, some of the most popular goods are sent in advance for storage in a warehouse in the USA. In case of purchase of such goods, shipment from a warehouse in the country is carried out by the USPS postal service. The delivery time for such goods in the USA is 3-10 days. Each shipment is provided with a number for tracking the parcel.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

LOST/STOLEN PACKAGES

We do not beare for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

RETURN REQUEST DAYS

We allows you to return its item (s) within a period 21 days of delivery . Kindly be advised that the item (s) should be returned unopened and unused.

IMPORT DUTY AND TAXES

When dealing withyou have the following options when it comes to taxes as well as import duties: You will be required to Buyers are responsible for any customs and import taxes that may apply. You by yourself will be required to settle the requisite fees when the items are arriving in the destination country.

ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

Pagan art store strives for excellence and full satisfaction of our customers’ needs. Rest assured, we are doing everything in our power to deliver your order to you as soon as possible. In case you have any questions or comments, please contact us Email or the questions form on the website.

CONTACT INFORMATION

Email – support@paganart.net , https://t.me/pagan_art